Comprehensive Security Solutions for Every Industry

Pacific Business Solutions offers a full suite of professional security services designed to protect your property, people, and reputation.

Retail Security

Retail environments face constant risks including theft, stock loss, fraud, and antisocial behaviour. At Pacific Business Solutions, our SIA-licensed retail security officers are trained to act as both a visible deterrent and a supportive presence for staff and customers.

Our officers provide:

  • Theft and loss prevention through proactive monitoring and deterrence.
  • Customer service support, assisting with directions, enquiries, and crowd management during busy periods.
  • Store safety checks including fire exits, restricted areas, and evacuation routes.
  • Liaison with law enforcement in case of serious incidents.

We adapt our approach to your store’s layout, customer flow, and specific risks—helping you create a safe shopping environment while protecting your bottom line.

Event Security

Events require specialist planning to keep guests safe and ensure smooth operations. Whether it’s a private function, corporate event, concert, or festival, our event security officers provide crowd management, access control, and emergency response.

Key features of our event security:

  • Pre-event risk assessments to identify and mitigate threats.
  • Access control and ticket checking to prevent unauthorised entry.
  • Crowd and queue management to maintain order during busy periods.
  • First aid and emergency response in case of incidents.
  • Discreet VIP protection for high-profile guests.

Our approach balances professionalism with guest experience, ensuring your event runs safely and smoothly.

Door Supervisors

Licensed venues require strong yet approachable security at their entrances. Our SIA-approved door supervisors are trained in conflict management, crowd control, and safeguarding legislation.

Responsibilities include:

  • Managing entry and exit points while checking IDs and preventing underage access.
  • Monitoring for intoxication, drugs, or disorderly behaviour.
  • De-escalating conflicts to maintain a safe environment.
  • Providing customer service, offering directions and assistance.
  • Incident reporting and coordination with local authorities when needed.

With Pacific Business Solutions, your venue benefits from door staff who protect your licence, reputation, and customers.

Hotel Security

Guests expect comfort, safety, and discretion. Our hotel security officers combine front-of-house professionalism with effective safety measures.

We deliver:

  • Reception and concierge support with a welcoming and professional appearance.
  • Patrolling public and restricted areas to ensure safety.
  • Luggage and car park monitoring to reduce theft.
  • Assistance during emergencies, including fire alarms and evacuations.
  • Conflict management and incident reporting in a discreet and guest-friendly manner.

We ensure guests feel safe without compromising the welcoming hospitality your hotel is known for.

Concierge Security

Modern concierge roles require a blend of hospitality and protection. Our concierge security officers are carefully selected for their customer service skills as well as security expertise.

Key duties include:

  • Welcoming residents, guests, and visitors with professionalism.
  • Monitoring and controlling access to buildings.
  • Handling deliveries and contractors safely and efficiently.
  • CCTV monitoring and incident reporting.
  • Emergency response for fire alarms, evacuations, or security breaches.

With our concierge services, your building benefits from both a professional first impression and dependable safety.

Key Holding Services

Our key holding solutions provide a safe and professional way to manage your property’s access. We securely store your keys in line with BS 7984 standards and ensure rapid response whenever required.

Benefits include:

  • 24/7 access to trained officers for emergency site entry.
  • Lock-up and unlock services to support staff or contractors.
  • Alarm response when alerts are triggered.
  • Reduced risk for your staff, as our officers handle potentially dangerous callouts.

This service ensures that your premises are always accessible, safe, and compliant.

Emergency Alarm Response

Every second matters when an alarm is triggered. Our emergency response teams are available 24/7 to attend your premises immediately.

Service highlights:

  • Rapid attendance following an intruder, fire, or technical alarm.
  • Thorough site inspection to assess and secure the premises.
  • Incident reporting with full logs of actions taken.
  • Liaison with emergency services when required.
  • Follow-up recommendations to prevent repeat incidents.

With our professional response service, you can rest assured that your property is protected at all times.

CCTV Monitoring

Our CCTV monitoring services provide proactive protection against crime by spotting threats before they escalate.

Features include:

  • 24/7 monitoring from our control room.
  • Live response and communication with on-site staff.
  • Immediate deployment of mobile patrols if suspicious activity is detected.
  • Evidence capture and incident reporting to assist investigations.

This service offers a cost-effective alternative to manned guarding while ensuring your premises remain secure.

Corporate Security Services

Our corporate security solutions safeguard businesses, offices, and corporate campuses. We understand the importance of balancing security with a professional image.

Services include:

  • Reception security officers for access control and visitor management.
  • CCTV monitoring to secure high-value areas.
  • Emergency evacuation procedures in line with company policies.
  • Liaison with building management and police in case of incidents.

We provide a safe, compliant, and welcoming environment for your employees, clients, and visitors.

Industrial & Warehouse Security

Industrial estates and warehouses are high-risk targets for theft, trespassing, and vandalism. Our trained officers provide strong site protection.

Key services:

  • 24/7 manned guarding with patrols of storage areas.
  • Vehicle access control including delivery and contractor checks.
  • Health & safety compliance monitoring.
  • CCTV and alarm integration for proactive surveillance.

We ensure your assets, staff, and operations remain secure at all times.

Construction Site Security

Construction sites are particularly vulnerable to theft and damage. Our specialist construction security teams are trained to safeguard both property and workers.

Services include:

  • 24/7 site guarding and mobile patrols.
  • Gatehouse duties and access control for workers and vehicles.
  • Equipment and material protection against theft.
  • Health & safety support and emergency response.
  • CCTV and alarm monitoring where required.

We minimise risks so that your project runs on time and without unnecessary disruption.