During the current unprecedented situation, we may offer some unique and alternative approaches to providing services with a slight difference, keeping in mind the protection and safety of our customers and staff.
Security of people and their property is as important as it was before COVID-19 pandemic, therefore, it is need of the day to keep everything going. So, we follow the process subsequently:
Social and Workplace Distancing:
We take care of our staff and contractors and advise them to minimise social and non-essential workplace contact between themselves and therefore the area people.
Management Support:
Routine communication with line staff and clients is now getting reduced through video conference or telephone.
Operations and Administration:
Core administrative functions are being applied remotely. this is often a tested and robust process supported secure, cloud-based applications.
Workplace Health and Hygiene:
We have enhanced cleaning across all our facilities and have briefed our teams on best practices in preventing the spread of the virus. We are communicating with our people to confirm compliance to guidance on personal social distancing and self-isolation in case of risk.
Human Resource and Staff Welfare:
We have enhanced recruitment and screening activity to create resource and have put in situ additional agreements with key suppliers. Our customers can see new faces at their site as we work to make sure appropriate cover.
We are supporting existing staff to reassure them on matters including paid leaves and leaves for care of dependents.
Business Resource and Capacity:
We have risk assessed planned business development within the short to medium term to confirm that we’ve ample resource for our existing, committed customers. Your needs are our priority.